Customize Email notification layout in mantis bug tracker | Custom Email layout in mantis bug tracker | Email layout cusmize in mantis

No doubt Mantis is a great bug tracker and the plug-in support of this web application is really cool and useful. In my office I am administrating the Mantis bug tracker. Hence my colleagues requested me to customize the layout of the Mantis Email notifications. They don't want detailed mails and just wanted short note regarding the issues. At that time I was not aware with the Mantis in depth. So taken it as a challenge. I have gone through Mantis document and googled it. Found nothing very promising. This was a great surprise to me as Mantis is one of the most used open source Bug tracker and yet don't have the support of customized email notifications. The most favorable link I got from the Google was - http://www.mantisbt.org/bugs/view.php?id=4278


But my problem was yet to be solved, so I had decided to find the exact file responsible for the layout of the email notification. After 1 or 2 days of brainstorming and searching I had got the file “email_api.php” in core folder of mantis directory. And searched and commented out the appropriate code structure according to our need.
Here is the default email notification layout Mantis offered 1 image

(Image 1)

I have commented the highlighted lines from the following code.

(Image 2)

And finally I have got the needful. Look it at the following image -

(image-3)

That is the only way I have found to solve it and customize it according to my need.

Keep in touch and get information with mantis related tasks in coming weeks.

Good luck to all.